Shass Information and Quality Engineering Services (SIQES)
At Shass Information and Quality Engineering Services (SIQES), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, products, services, and support systems.
1. Who We Are
SIQES (Shass Information and Quality Engineering Services), formed on 3rd December 2004 and operational since 9th December 2004, is headquartered at:
1st Floor, Divine Plaza, Dispur, G.S. Road, Guwahati – 781006, India
Branch office: Noida, India
We provide software development, IT consulting, and managed services to clients across the US and Asia Pacific regions.
2. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, contact number, company name, job title.
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Technical Information: IP address, browser type, device information, operating system.
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Usage Data: Pages visited, time spent on site, referral URLs, and user interaction data.
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Client Data: Project-related information shared through support channels, emails, or portals.
3. How We Use Your Information
We use the information collected to:
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Provide and manage our services
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Improve user experience and optimize performance
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Respond to support requests and inquiries
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Send updates, newsletters, and service-related announcements
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Maintain internal documentation and compliance requirements
4. Information Sharing & Disclosure
SIQES does not sell or rent your personal data. We may share your data only:
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With trusted service providers under contract (e.g., hosting providers, email services)
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To comply with legal obligations, court orders, or regulatory authorities
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To enforce our policies and protect our rights or safety
All third parties are obligated to maintain confidentiality and data security.
5. Data Security
We adhere to the highest standards of security, backed by certifications such as:
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ISO 27001:2015
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ISO 9001:2015
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CMMI-DEV V.2.0
We implement technical, physical, and organizational measures to protect your data from unauthorized access, loss, or misuse.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance functionality and analyze traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of some services.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access your personal data
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Request correction or deletion
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Withdraw consent for data processing
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Lodge complaints with a supervisory authority
8. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once data is no longer required, it is securely deleted.
9. Third-Party Links
Our site may include links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their respective privacy policies.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in laws or our business operations. Changes will be posted on this page with an updated effective date.